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Items where Author is "Larasati, Fitria"
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Thesis
Larasati, Fitria and Suryoko, Sri (2020) PENGARUH KUALITAS PELAYANAN DAN CITRA MEREK TERHADAPLOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN(Studi Pada Pengguna Jasa Pengiriman Surat Kilat Khusus PT. Pos Indonesia di Kota Semarang) /54/adbis/2020. Undergraduate thesis, Faculty of Social and Political Science.