ARKANDRA, DAFFAREL (2024) THE CULTURE OF “EWUH PAKEWUH” AND THE PROFESSIONALISM OF CIVIL SERVANTS UNDER BUREAUCRATIC REFORMS IN JOKO WIDODO’S ERA: A CASE STUDY OF THE MINISTRY OF TRANSPORTATION’S ORGANIZATIONAL CULTURE. Undergraduate thesis, FAKULTAS ILMU SOSIAL DAN ILMU POLITIK UNIVERSITAS DIPONEGORO.

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Abstract

During Joko Widodo's administration, bureaucratic reform was prioritized to
improve public services and government efficiency. Among the changes
implemented, the work culture of ewuh pakewuh—a Javanese concept reflecting
respect and deference to superiors—has significantly impacted the professionalism
of civil servants. This study analyzes the manifestations of the ewuh pakewuh
culture within the Ministry of Transportation's bureaucracy, focusing on its
practices, and effects on organizational performance and integrity. Using a
qualitative descriptive approach, the research draws on insights from staff in the
Ministry's Human Resources and Organization Bureau conducted by interviews.
Findings indicate that the practice of ewuh pakewuh is viewed positively by
employees, who see it as a necessary cultural norm that maintains respectful
relationships with superiors. However, this ingrained practice can lead to delays in
decision-making processes. In the context of Joko Widodo's bureaucratic reform,
which emphasizes professionalism and structured leadership, ewuh pakewuh
presents a complex challenge. While it helps sustain harmonious working
relationships and organizational commitment, it may also undermine efficiency by
fostering hierarchical dependency and slowing down administrative processes.
Keywords: Bureaucratic Reform, Ewuh Pakewuh, Professionalism

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