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Items where Author is "WIDIYANTI, FITRIANITA"
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Thesis
WIDIYANTI, FITRIANITA (2024) PERANCANGAN PERBAIKAN KUALITAS LAYANAN DI MALL PELAYANAN PUBLIK (MPP) KOTA SEMARANG DENGAN METODE SERVQUAL, KANO, DAN QFD. Undergraduate thesis, UNIVERSITAS DIPONEGORO.