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Items where Author is "RATIH, Nurisa Bunga"

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Thesis

RATIH, Nurisa Bunga (2011) ANALISIS PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK, DAN REPUTASI PERUSAHAAN TERHADAP KEPUASAN PELANGGAN DAN IMPLIKASINYA TERHADAP LOYALITAS PELANGGAN PADA PT.BANK MANDIRI (Persero),Tbk. Masters thesis, UNDIP : Fakultas Ekonomika dan Bisnis.

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