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Items where Author is "Hamid, Arfan"
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Hamid, Arfan (2023) PENGARUH SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (SCRM) DAN BEHAVIORAL TARGETING TERHADAP RETENSI PELANGGAN (STUDI PADA PENGGUNA LAYANAN TOKOPEDIA DI KOTA SEMARANG) 131adbis2023. Undergraduate thesis, FAKULTAS ILMU SOSIAL DAN ILMU POLITIK UNIVERSITAS DIPONEGORO.