NINGTYAS, LINTANG PUSPITA (2026) PERANCANGAN PERBAIKAN LAYANAN TRANSJAKARTA KORIDOR I MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA). Undergraduate thesis, UNIVERSITAS DIPONEGORO; FAKULTAS TEKNIK.
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Abstract
his study focuses on Transjakarta Corridor I, aiming to measure customer satisfaction, identify factors that need improvement, and provide recommendations to enhance service quality
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Subjects: | Engineering |
| Divisions: | Faculty of Engineering > Department of Industrial Engineering |
| Depositing User: | Mr sholikin FT |
| Date Deposited: | 10 Apr 2026 06:38 |
| Last Modified: | 10 Apr 2026 06:38 |
| URI: | https://eprints2.undip.ac.id/id/eprint/48900 |
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