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EVALUASI LAYANAN GOJEK MILIK PT. GOTO GOJEK TOKOPEDIA TBK. DENGAN METODE SERVICE QUALITY (SERVQUAL)

SEMBIRING, VIERY ARISTO (2023) EVALUASI LAYANAN GOJEK MILIK PT. GOTO GOJEK TOKOPEDIA TBK. DENGAN METODE SERVICE QUALITY (SERVQUAL). Undergraduate thesis, UNIVERSITAS DIPONEGORO.

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TI.23.72 Viery Aristo Sembiring.pdf

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Abstract

Layanan Gojek yang disediakan oleh PT. GoTo Gojek Tokopedia Tbk. merupakan salah satu layanan transportasi online yang saat ini beroperasi di Indonesia.

Item Type: Thesis (Undergraduate)
Subjects: Engineering
Divisions: Faculty of Engineering > Department of Industrial Engineering
Depositing User: Mr sholikin FT
Date Deposited: 10 Mar 2026 04:03
Last Modified: 10 Mar 2026 04:03
URI: https://eprints2.undip.ac.id/id/eprint/47080

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