ZAHRA, SALMA FATIMATU (2023) ANALISIS KEPUASAN PELANGGAN LAYANAN ONLINE FOOD DELIVERY MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA). Undergraduate thesis, UNIVERSITAS DIPONEGORO.
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Abstract
Online food delivery (OFD) menjadi salah satu bisnis digital yang memiliki pertumbuhan pesat. SFood merupakan salah satu jasa pesan antar yang melayani OFD di Indonesia.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Subjects: | Engineering |
| Divisions: | Faculty of Engineering > Department of Industrial Engineering |
| Depositing User: | Mr sholikin FT |
| Date Deposited: | 06 Mar 2026 02:17 |
| Last Modified: | 06 Mar 2026 02:17 |
| URI: | https://eprints2.undip.ac.id/id/eprint/46735 |
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