YUDISTA, EMILIA (2022) MENILAI E-SERVICE QUALITY BELANJA ONLINE MENGGUNAKAN CSI DAN CZIPA UNTUK MENINGKATKAN STRATEGI KUALITAS LAYANAN E-COMMERCE (Studi Pada Pelayanan E-Commerce Tokopedia dan Shopee). Undergraduate thesis, UNIVERSITAS DIPONEGORO.
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Abstract
Salah satu dampak dari kemajuan teknologi informasi adalah terciptanya persaingan bagi para pelaku bisnis.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Subjects: | Engineering |
| Divisions: | Faculty of Engineering > Department of Industrial Engineering |
| Depositing User: | Mr sholikin FT |
| Date Deposited: | 26 Feb 2026 06:54 |
| Last Modified: | 26 Feb 2026 06:54 |
| URI: | https://eprints2.undip.ac.id/id/eprint/46113 |
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