ALYCIA, NICOLE (2025) PENINGKATAN KUALITAS LAYANAN INSTALASI RAWAT INAP RUMAH SAKIT DENGAN MENGGUNAKAN INTEGRASI IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN MODEL KANO (STUDI KASUS DI SILOAM HOSPITALS ASRI). Undergraduate thesis, UNIVERSITAS DIPONEGORO.
![[thumbnail of ABSTRAK]](https://eprints2.undip.ac.id/style/images/fileicons/text.png) |
Text (ABSTRAK)
TI.153 NICOLE ALYCIA.pdf Download (223kB) |
Abstract
Penelitian ini bertujuan untuk meningkatkan kualitas pelayanan Instalasi Rawat Inap di Rumah Sakit Siloam Hospitals ASRI dengan mengintegrasikan metode Importance Performance Analysis (IPA) dan Model Kano.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Subjects: | Engineering |
| Divisions: | Faculty of Engineering > Department of Industrial Engineering |
| Depositing User: | Mr sholikin FT |
| Date Deposited: | 24 Feb 2026 07:54 |
| Last Modified: | 24 Feb 2026 07:54 |
| URI: | https://eprints2.undip.ac.id/id/eprint/45899 |
Actions (login required)
 |
View Item |