TARSIS, JEANNETTE TANIA (2025) PERBAIKAN KUALITAS PELAYANAN KLINIK GIGI MENGGUNAKAN SERVQUAL DAN DIAGRAM IMPORTANCE PERFORMANCE ANALYSIS (IPA) (STUDI KASUS: KLINIK GIGI ODAC PADEMANGAN JAKARTA). Undergraduate thesis, UNIVERSITAS DIPONEGORO.
![[thumbnail of ABSTRAK]](https://eprints2.undip.ac.id/style/images/fileicons/text.png) |
Text (ABSTRAK)
TI.152 JEANNETTE TANIA TARSIS.pdf Download (177kB) |
Abstract
Kualitas pelayanan menjadi salah satu faktor utama dalam menentukan tingkat kepuasan dan loyalitas pasien di klinik gigi.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Subjects: | Engineering |
| Divisions: | Faculty of Engineering > Department of Industrial Engineering |
| Depositing User: | Mr sholikin FT |
| Date Deposited: | 24 Feb 2026 07:43 |
| Last Modified: | 24 Feb 2026 07:43 |
| URI: | https://eprints2.undip.ac.id/id/eprint/45895 |
Actions (login required)
 |
View Item |