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Items where Author is "PUTRI, DELLA ANISA"
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Thesis
PUTRI, DELLA ANISA (2024) PENGARUH E-SERVICE QUALITY DAN E-TRUST TERHADAP E- CUSTOMER SATISFACTION DALAM MENINGKATKAN E-CUSTOMER LOYALTY ( Pada Aplikasi Penyedia Layanan Transportasi Online GrabBike di Jakarta Barat ). Undergraduate thesis, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Diponegoro.