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Items where Author is "NURSIDIK, Ahmad"
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Thesis
NURSIDIK, Ahmad (2024) PENGARUH KUALITAS PELAYANAN, SERVICE RECOVERY DAN PERSEPSI HARGA TERHADAP LOYALITAS PELANGGAN PADA PERUSAHAAN JASA FREIGHT FORWARDING PT. RHENUS LOGISTICS INDONESIA CABANG SEMARANG DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING. Masters thesis, UNDIP: Fakultas Ekonomika dan Bisnis.