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Items where Author is "KURNIAWAN, Adiq Riyan"
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KURNIAWAN, Adiq Riyan (2025) ANALISIS PENGARUH E-SERVICE QUALITY, E-SATISFACTION, DAN E-LOYALTY TERHADAP E-WOM PELANGGAN PLN ULP KUDUS KOTA. Masters thesis, UNDIP : Fakultas Ekonomi dan Bisnis.