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Items where Author is "HERAWATI, Berlian Ferra"
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Thesis
HERAWATI, Berlian Ferra (2026) STUDI PERSEPSI MANFAAT APLIKASI NEW BRICARE DALAM MENINGKATKAN EFEKTIVITAS CUSTOMER HANDLING MANAGEMENT (CHM) PADA FRONTLINER BANK BRI. Masters thesis, UNDIP ; Fakultas Ekonomika & Bisnis.