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Items where Author is "Arshanda, Rivalin"
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Thesis
Arshanda, Rivalin and Santoso, R. Slamet (2026) PENGARUH KUALITAS PELAYANAN DAN PENANGANAN ADUAN TERHADAP KEPUASAN PENGGUNA BUS RAPID TRANSIT (BRT) TRANSJAKARTA KORIDOR 1 BLOK M- KOTA. Undergraduate thesis, FAKULTAS ILMU SOSIAL DAN ILMU POLITIK UNIVERSITAS DIPONEGORO.