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Items where Author is "ARDELIA, Fayza Erina"
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Thesis
ARDELIA, Fayza Erina (2026) ANALISIS PENGARUH E-TRUST, E-SERVICE QUALITY DAN E-WORD OF MOUTH TERHADAP E-LOYALTY MELALUI E-SATISFACTION (Studi pada Pengguna Aplikasi Grab di Kota Semarang). Undergraduate thesis, UNDIP : Fakultas Ekonomika & Bisnis.