Ardhani, Clarissa Nadia (2021) CREATING PROMOTIONAL VIDEO OF NOVOTEL HOTEL SEMARANG WITH ENGLISH SUBTITLE DURING COVID-19 PANDEMIC. Diploma thesis, Universitas Diponegoro.

Text TA_Clarissa Nadia Ardhani.pdf - Submitted Version Download (1MB)

Abstract

This final project is to analyze the importance of information in hospitality and also to solve
the problems that the writer found during her internship. A promotional video will be the center of
information for guests and lighten the work of employees in order to explaining various
information to guests. There are three kinds of methods that is used to complete this final
assignment: Observation, Interview, and Library Research. The writer observes all problems at
Novotel Hotel Semarang, from the way employees work to what the guests complaining about,
and those observations that lead what the writer must do in order to solve the problems.
Interviewing the staff, leaders, and secretary manager to find out the latest information that can be
included and supported in the video, and also to find out more about the basic information about
Novotel Hotel Semarang. Next, the writer gets important documents such as brochures that can
support the facts about the information that has been obtain. This report contains how the writer
makes a promotional video and how to make English subtitle.
Keywords: Promotional video, English subtitle, Novotel Hotel Semarang

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